011 - No Second Serves On First Impressions
Today's Tip Is: Make a good first impression........ The FIRST time.
Some examples include:
1. In the Interview
- Better to be over dressed than under dressed.
- Want to be prepared. ex. Resume's for everyone
- have good communication skills
- Knowledge of the Club and Position
- WOW them somehow. Do something different
2. With the Staff
- Not just he pro staff, but the desk staff and the rest of the staff
- Ask about them, get to know them. Show that you are truly interested in them
- Offer your help, especially in a bind
3. With the Members
- Hang out in the lobby and talk to them
- Get involved in as many socials as you can
- Go to a board meeting
- Get a write up in the newsletter or online staff page
4. With Your Private Lessons
- Good intro of yourself
- Let them know that you care in a classy way
- Have a private lesson plan for each student. Come up with an annual plan
- Put in the extra time between privates
4. With Your Group Lessons
- Hi to everyone in warm-up
- Email and return phone calls.
Good Luck and email me with any questions or comment below.
Coach Mick, USPTA