277 PS How to Take a Good Phone Message

Learn to take useful phone messages at work. The Public Speaker offers tips for good customer service and better phone messages. Read the transcript: http://bit.ly/1zJpKDf

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The Public Speaker helps you to inform, motivate, entertain, and persuade better. Join host and creator Lisa B. Marshall for short, practical tips that help you to be engaging and memorable every time you speak. It's not just about public speaking, it's about effective communication.