286 TPS How to Apologize (and Be Forgiven)

After an internet firestorm, E! News host Giuliana Rancic apologized to actress Zendaya Coleman for her "patchouli...or weed" comment. Was her apology effective? The Public Speaker explains the essential elements of a sincere apology. Read the transcript: http://bit.ly/1zmO7T3

Om Podcasten

The Public Speaker helps you to inform, motivate, entertain, and persuade better. Join host and creator Lisa B. Marshall for short, practical tips that help you to be engaging and memorable every time you speak. It's not just about public speaking, it's about effective communication.