Episode 15 - S2 - Restarting a Stalled QMS

On this episode of The Quality Hub podcast, Xavier Francis interviews Suzanne Weber-Smatko, focusing on restarting a stagnant Quality Management System (QMS). They discuss signs of a stalled QMS, such as a lack of improvement initiatives and neglect of required activities like internal audits. Suzanne emphasizes the importance of measuring, documenting non-conformities, and involving leadership for QMS effectiveness. They advise against letting certifications lapse, as it necessitates a full audit and increased costs to regain certification. They also suggest seeking assistance from professionals like Core Business Solutions to simplify and maintain QMS efficiently. They wrap up with a reminder to stay engaged with the QMS and ensure leadership commitment for its success. Helpful Resources: For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

Om Podcasten

The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences. We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business. Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners! Tune in weekly as we share our experiences to help you get the most from your Quality Management System.