Episode 18 - How ISO Certification can get you More Customers

In this episode of the Quality Hub podcast, Xavier Francis interviews Renee Ferry and Kevin Metz from Core Business Solutions. The episode explores how management systems, particularly ISO certifications, can help businesses acquire customers. Renee emphasizes that ISO certifications serve as differentiators in various industries and enable companies to bid on government contracts. Kevin discusses the effectiveness of different management systems in attracting customers. The conversation highlights the challenges of implementing and maintaining management systems and the importance of leadership involvement. The episode includes success stories showcasing how businesses have gained more customers through ISO certifications. Overall, the episode underscores the value of living and promoting a robust management system to drive sales and revenue. For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

Om Podcasten

The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences. We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business. Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners! Tune in weekly as we share our experiences to help you get the most from your Quality Management System.