Episode 19 - S2 - ISO 9001 - Non-Conformances and Corrective Actions Part 1

In this episode of the Quality Hub podcast, host Xavier Francis discusses Non-Conformances and Corrective Actions with Suzanne Strausser and Suzanne Weber-Smatko from Core. They explore the nature of Non-Conformances, emphasizing the importance of timely documentation and addressing the underlying issues they indicate. In addition, they explain the difference between Non-Conformances and Corrective Actions, noting that not all Non-Conformances necessitate Corrective Actions, which are reserved for more significant problems. The episode sets the stage for the next part of the series, which will delve deeper into Corrective Actions and root cause analysis. Helpful Resources: Clause 8.7.2 of ISO 9001:2015 - https://www.thecoresolution.com/clause-8-7-2-iso-9001-2015-explained For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting  

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The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences. We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business. Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners! Tune in weekly as we share our experiences to help you get the most from your Quality Management System.