Episode 21 Part 2 - ISO Audits – What Registrars Look for Part 2

In this episode of the Quality Hub podcast, host Xavier Francis interviews AJ Puylara from NQA to delve into what registers and auditors look for in an ISO audit. They discuss major and minor non-conformances, highlighting that majors represent total breaks in procedure while minors are lapses in procedures. Observations are also mentioned as opportunities for improvement. The podcast emphasizes the importance of documenting findings and implementing corrective actions, as well as the significance of continuous improvement and the flexibility offered by ISO standards. Overall, the episode provides valuable insights into the auditing process and the path to achieving ISO certification. Helpful Resources: www.nqa.com For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

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The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences. We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business. Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners! Tune in weekly as we share our experiences to help you get the most from your Quality Management System.