Episode 3 - S2 - What is ISO 9001?

In this lively episode of the Quality Hub podcast, host Xavier Francis engages in a conversation with Suzanne Weber Smatko, Manager of Consulting Services at Core Business Solutions, exploring the world of ISO 9001 for the newbie. Suzanne, with over 30 years of experience in quality, introduces the concept of a Quality Management System (QMS) and its application in achieving quality objectives and enhancing business performance. The discussion covers the return on investment, employee engagement, and more. Suzanne dispels common misconceptions about time and cost, emphasizing the reasonable nature of the process. The episode concludes with a call to businesses to recognize the value of ISO 9001 for organizational efficiency and continuous improvement. Helpful Resources: For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting  

Om Podcasten

The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences. We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business. Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners! Tune in weekly as we share our experiences to help you get the most from your Quality Management System.