Survive & Thrive Ep 1 - Risk-Based Decision-Making in a Time of Uncertainty

In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis speaks with Scott Dawson, President of Core Business Solutions, and Dennis Gilbert, President of IMC Pennsylvania MEP, about applying risk-based thinking in times of uncertainty. They explore how small businesses can navigate disruption through agile strategic planning, open team engagement, and reframing risk as opportunity. Drawing on real-world insights and lessons from past crises like COVID-19, the conversation offers practical tools such as SWOT analysis and heat mapping, and emphasizes the importance of short-term actions, inclusive dialogue, and the courage to pivot quickly in a changing landscape.   Helpful Resources: Contact Dennis: (570) 329-3200 or email info@IMCpa.com How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

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The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences. We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business. Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners! Tune in weekly as we share our experiences to help you get the most from your Quality Management System.