Survive & Thrive Ep 6 - Making the Right Moves: Data-Driven Decisions in Uncertain Times

In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis sits down with Scott Dawson, President of Core Business Solutions, and Sara Hanks, Executive Director of NWIRC, to explore how small businesses can make smart, data-driven decisions in the face of uncertainty. Together, they unpack the dangers of emotion-led choices, the importance of data quality, and practical ways to leverage sales and operational metrics for strategic planning. From aligning teams around transparent decision-making to managing supply chain disruptions and cost volatility, this episode offers actionable insights for business leaders striving to stay resilient, agile, and effective—no matter what challenges arise.   Helpful Resources: Sara Hanks: 814-490-4816 Email: shanks@nwirc.org Website: www.nwirc.org How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

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The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences. We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business. Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners! Tune in weekly as we share our experiences to help you get the most from your Quality Management System.