Bhavna Keane Rao - Going Back To Basics When Times Are Tough
This week I have Bhavna Keane Rao from BKR Care Consultancy talking about going to back to basics when times are tough, but also the differences she sees in outstanding rated companies - and she should know, she has clients all over the country! Bhavna's experience working for CQC gave her the foundation to start her company when she realised she wanted to truly make a difference and help care providers who had lost their way. As she says "no one wakes up wanting to be a poor provider, they drift into it" and this is a great episode for anyone who wants to address some key issues in their company in order to change. Bhavna also shares two of her key messages - The Golden Thread and the Hot Potato. You'll have to listen to find out more! LINKS The BKR Care Consultancy website is here Find Bhavna on LinkedIn here BKR are on Twitter here I also mention a previous episode on end of life care with Clare Henry which you can listen to here You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go? Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out. Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast. As always, thank you for listening! Sophie