When the Rules Don't Apply—The G-FORCE Tool in the Control Centre
In this episode Patrick Allinson, Operations Control Manager at Great Western Railway, talks about his experience of the G-FORCE Tool. Used in the GWR control centre for nearly 12 months, Patrick talks about his experience and some of the incidents when G-FORCE has been used to speed decision making. 01:39 About Patrick. 02:30 How decision making is handled. 03:49 Who has used the tool and who could use G-FORCE in future. 05:12 When and how G-FORCE might be used, and when it should not, with ...