How to Create Value and Urgency by Asking Better Questions | L'areal Lipkins - 1695

Many sellers struggle with pushing clients to close a deal because they don't want to appear too strong. In this episode of the Sales Evangelist podcast, host Donald Kelly speaks with L'areal Lipkins, a B2B sales team consultant. L'areal shares insightful questions to drive urgency and motivate prospects to act more quickly. Who Is L’areal Lipkins? L'areal owns Lipkins Consulting Group and works with B2B sales teams to sell value. She helps teams optimize their sales processes by applying guided strategies and psychology.  Through her teachings, sales teams can understand why they're doing things and not only focus on selling tactics.  She helps people make more money! The Problem With Urgency There are two types of salespeople: those who are too pushy and those who wait to close a deal.  Don’t make the mistake of conversing too long or coming off too strong. It can cost you money! Use the Whole Pie framework to create value and urgency with enriching questions. What Is the Whole Pie Framework? The Whole Pie framework uncovers the real problem prospects are having and helps sellers to dive deeper into discovering it. Sellers ask three types of questions: problem, impactful, and emotional. With the framework, sellers can show prospects that their situation is important to them and they want to fix the problem. Problem Questions These questions involve what prospects are comfortable discussing.  Sellers don't have to dive too deep into finding the problem. Problem questions include, "Tell me about that" or "When did you first notice this?" 80% of sellers make the mistake of selling the problem! Impact Questions These create a ripple effect of discovering actions prospects actions in making sales.  How is it impacting the team, company, and association? Only 10% of sellers ask impact questions! Why don't sellers ask more impactful questions? The two reasons are the need for more training and learning to use their words. Emotion Questions Most salespeople don't ask these questions because they don't want to get too personal. Only the elite sellers dive this deep! Emotion questions are "I'm so tired of this not working" or "I feel overwhelmed." Sellers discover the personal impact that's keeping prospects from closing a deal.

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I believe in doing BIG THINGS! You should be earning 6 figures easily as a sales rep. But chances are you are not...yet! Sales is the most important department in every company but many sellers are never taught how to effectively sell, much less how to earn their way to high-income status. My own career limped along until a company I worked for invested in sales training to help me succeed. Immediately afterward, I closed a deal worth 4X what the company spent on me and saw hockey-stick improvement in my performance. So I started a podcast to “Evangelize” what was working. Today I interview the world's best sales experts, successful sellers, sales leaders and entrepreneurs who share their strategies to succeed in sales right now: folks like Jeffrey Gitomer, Jill Konrath, Bob Burg, and Guy Kawasaki to name a few. They share actionable insights and stories that will encourage, challenge, and motivate you to hustle your way to top income status. If you’re someone looking to take off in your sales career and earn the income you deserve, hit subscribe and let’s start doing BIG THINGS!