Confronting Incivility: Dr. Cynthia Clark's Blueprint for Healthier Workplaces
Send us a text Dr. Cynthia Clark opens up about the hidden epidemic affecting healthcare environments nationwide: workplace incivility. Drawing from decades of research and practical experience, she paints a compelling picture of how seemingly minor behaviors like eye-rolling or walking away mid-conversation can create serious patient safety risks when they occur in clinical settings. What makes this conversation particularly illuminating is Dr. Clark's nuanced understanding of workplace dyn...