SBA 373: Selling Planned Service Agreements
Things tend to fall apart after they are built, buildings are no exception. Yet every day I'm seeing new construction projects completed with NO post occupancy maintenance strategy. Do customers need agreements for planned service? If so what should these agreements include? And most importantly how can you convince your customers to buy a planned service agreement. In this episode of the Smart Buildings Academy Podcast we are going to explore the scoping, selling, and execution of planned service agreements.