Ep 246: Mastering Clinical Empathy: A Roadmap for Veterinary Success, with Dr. Joshua Rosen — Part 2
In this episode of "So You're a Vet... Now What?" host Dr. Moriah McCauley welcomes back Dr. Josh Rosen for a continuation of their discussion on clinical empathy. After debunking common myths in the previous episode, they now shift focus to the pet parent's perspective. The conversation delves into the roadmap pet parents navigate during their time at the hospital and explores practical ways to implement clinical empathy in daily veterinary practice. Whether you're a final year vet student or a recent graduate, this episode offers valuable insights to enhance your approach to patient care. Tune in to learn how to elevate your empathetic interactions in your next appointments.Dr. Joshua Rosen is an experienced veterinarian and influential voice on social media whose passion lies in sharing the value of clinical empathy in veterinary medicine. Through his content, Dr.Joshua shares not only why clinical empathy is valuable to both veterinarian and pet parent, but how veterinary teams can implement clinical empathy in their daily practice. Episode Outline[00:00:49] Clinical empathy perspective shift[00:04:26] Clinical empathy benefits everyone.[00:09:00] Receptionists are the bread.[00:11:08] Culture of empathy[00:15:24] Delegation is important[00:18:22] Recognizing discomfort through body language.[00:22:25] Trusting vets after bad experiences.[00:25:59] Signposting in veterinary care[00:28:00] Showing clinical empathyEpisode LinksVisit DogtorJosh’s website: https://www.dogtorjosh.com/Follow DogtorJosh on TikTok: https://www.tiktok.com/@_dogtorjoshConnect with Dr. Joshua Rosen: https://www.linkedin.com/in/joshua-rosen-24030935/Mentioned in this episode:So You're a Vet, Now What? - The CourseAre you a new or recent veterinary graduate? If so, Dr. Dave’s course, ‘So You’re a Vet… Now What?’ has been put together specifically for you. The course focuses on non-clinical skills. This is not as dull as it sounds. In fact, almost every career problem that people face is due to not having well-developed, non-clinical skills. These are skills like client communication, so you have great relationships with clients. Emotional intelligence, so you've got great relationships with your teammates. Effective negotiation skills, so you can get paid what you are worth. Management of imposter syndrome, so you can have confidence in your abilities. And, how to build formidable resilience, so you can handle everything that comes your way. These are not just skills. They are prerequisites vital for success and financial and emotional wellbeing. This course serves as an essential stepping stone to your success. Dr. Dave will be your mentor as you go through 12-modules, helping you transition from being a student to a fully rounded veterinary professional. Visit www.drdavenicol.com/syav-class to learn more.