Episode 36. How to use mobile as a channel to personalise the customer experience.(feat. Praveen Kanyadi)

Interview with Praveen Kanyadi, Co- Founder and VP of Products, SpotCues.  Their mobile communication platform help industries like retail and hospitality to leverage mobile as a channel to engage the guest and personalise their experience. We are 8000km apart and have a blast of a conversation in this show. Praveen shares his views on hospitality trends for mobile.  He also shares, what is true but almost no one agree with him on. Also a revelation about  Gourmet food vs Street food. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message

Om Podcasten

A podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion. I share my views and experiences relating to hospitality, tech trends and also relating to humanity. I am sitting down with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact.