Where may the next paradigm shift and innovation in the Travel & Tourism be coming from? TSHS-0022
The next innovation and disruption in the Travel and Tourism industry could come from... Banking & Financial Services and Technology industries According to a research made by Podium 96% of businesses say a fast response to customers is important. Yet, 82% of customers say businesses aren't fast enough. There is a huge gap between expectation and actual when it comes to speed and responsiveness. But smart organizations can close that gap, attract more customers, and steal market share. I discuss with Jayanth Kolla, Founder and Partner, Convergence Catalyst potential Disruption, Marketing Ideas and Tips and Deep Technologies based Solutions for current and post-Covid world for the Travel and Hospitality industry