Ep. 120: What Recruiters Can Learn From Customer Experience

Katrina Collier, Candidate Engagement Author & Keynote, and Glenn Martin, Interim TA & Recruitment PM (covering for Audra) chatted to Matt Ballantine, Advisor at Stamp London & host of the WB-40 podcast.

Matt thinks there's much we recruiters can learn from customer experience including design thinking, user journey mapping and service design. 

Sounds intriguing!


Om Podcasten

Katrina Collier, Author of The Robot-Proof Recruiter, Facilitator and Keynote Speaker, and Glenn Martin, talented Talent Acquisition Professional, chatted to people in the HR, Talent Acquisition, Recruitment, and Employer Branding space about all things recruiting, marketing, sourcing, employer branding, social media, diversity and inclusion, and more. Ran from October 2015 - October 2020. Rated: PG - though headset use is recommended! 😉