Interview with Susan Bryant and Janet Haston
For the second week in a row Ron and Ed welcome practitioners who are changing their business models. The week they speak with Susan Bryant and Janet Haston, principals of The MB Group about their jettisoning the billable hour in January of this year. The conversation will provide insight into the effects on the firm, particularly the relationships with customers and among the team members at The MB Group. If you have a question for Susan or Janet, please send it along to asktsoe@verasage.com.