#50 Why You Should Avoid Overservicing and Overdelivering

It doesn’t matter how clear your client proposal is, or how beautifully you design your scope of work. You’re going to get clients who are going to ask for something you aren’t selling, and you’re going to be tempted to give them what they want. Fake it until you make it, right? Wrong. Don’t do it. Here’s what can happen when you work outside of scope.

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