LatinoAmerica | Consumidores y normas en Costa Rica

The Standards Show LatinoAmerica brings you the stories behind the standards in South America, Central America and the Caribbean. Episodes are in Spanish or Portuguese. In this episode Andrea Sandi meets Cynthia Zapata and Alexandra Rodriguez. Cynthia is Executive Director of the Direction of Consumer Support at the Ministry of Economy, Commerce  and Industry of Costa Rica. While Alexandra is National Director of Standardization at the Institute of Technical Standards of Costa Rica - INTECO. Andreas speaks to Cynthia and Alexandra about how the consumer voice is used in INTECO’s standards development process, the challenges that e-commerce presents for consumers, and how standards help protect consumer rights. And because it’s The Standards Show, they also describe their standards journeys and their My Favourite Standards.En este episodio de LatinoAmérica Andrea Sandi conversa con Cynthia Zapata y Alexandra Rodriguez. Cynthia es Directora Ejecutiva de la Dirección de Apoyo al Consumidor del Ministerio de Economía, Industria y Comercio de Costa Rica mientras Alexandra es Directora Nacional de Normalización del Instituto de Normas Técnicas de Costa Rica - INTECO. Andrea conversa con Cynthia y Alexandra acerca de la integración de la sociedad civil en el proceso de normalización y toma de decisiones de INTECO, los desafíos que presenta el mercado digital para los consumidores y el potencial que tienen las normas para apoyar la defensa de los derechos de los consumidores frente a estos desafíos.Y como esto es The Standards Show también conversamos acerca de su travesía dentro de normalización y su norma favorita.Conoce mas /Find out moreINTECOSigue y suscríbete a The Standards Show en redes sociales/Find and follow The Standards Show on social mediaX @standardsshowInstagram @thestandardsshow Contactate con The Standards Show/Get in touch with The Standards ShowSend a voice messageEnvia un mensaje de vozeducation@bsigroup.comSubscribete donde sea que escuche sus podcasts/Subscribe to The Standards ShowSubscribe to The Standards ShowVisite el sitio web/Check out the websitethe-standards-show

Om Podcasten

The Standards Show - the podcast that brings you the stories behind the standards. Join Matthew Chiles and Cindy Parokkil - and their guests along the way - for conversations on the concepts, history, people, and organizations involved in standards. And how they shape and improve the world around us, making life easier, safer, and more enjoyable. From facilitating international trade, to fixing potholes, to brewing the perfect cup of tea. Expect a mixture of bite-sized and in-depth episodes and frequent series, such as the monthly Standards Desk of News and Standards in 10 Minutes. And regular features too, including the popular My Favourite Standard. Sometimes serious, sometimes light-hearted, though always informative, educational and engaging, The Standards Show is the podcast for anyone working in standards, using standards, studying and researching standards, or just plain curious about standards. Matthew Chiles is a stakeholder relations specialist and has been communicating policy ideas and programmes for over 20 years. Cindy Parokkil is an experienced economist and international development practitioner. [The Standards Show was formerly the BSI Education Podcast]