Big E & Little E with Karen Turton

Episode Overview My first ever guest, Karen Turton, serial entrepreneur, CEO of Purple Story, ex Learning & Development Director of Transition, and National Innovation in Training Award nominee,  joins me to talk about her controversial views on modern performance measurement, empathy, employee engagement, workplace culture, customer experience, and how well leaders are equipped to deal with some of the softer skills and values needed in business today. Describing organisations in a Forrest Gump-esque way, as a "box of chocolates" with a range of hard and soft centres, comparing Rugby World Cup captain, Martin Johnson's Big Talk and Little Talk, with Karen's Big E, Little concept of customer experience, how things are moving on from Jim Sullivan's business teachings and receiving my set of summarised Sticky Notes to put up on the virtual walls of the Sticky From The Inside studio, that listeners can take back to the ranch, were all part of the conversation. ----more---- Join The Conversation Find me on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Check out the Bizjuicer website here ----more---- Useful Links Find Karen's LinkedIn profile here Find Transition's website here Find a link to Jim Sullivan's YouTube channel here ----more---- Full Podcast Transcript  Here's a link to the full transcript of the whole episode, so you can check out what we said in more detail.  It was originally automated, but I've done my best to tidy it up, and I think it's pretty accurate, but if there are errors, please don't get mad :) See the transcript here  

Om Podcasten

Sticky From The Inside is the go-to podcast for anyone looking to transform their workplace into a thriving, competition-crushing powerhouse. We’re on a mission to change the fact that 65% of employees worldwide are disengaged from their work—because that’s not just bad for business, it’s a waste of time and talent. Each episode, we bring you dynamic conversations with global experts, thought leaders, and innovative thinkers who share their strategies, stories, and secrets for building a “Stickier Business”—a place where employees are passionate, customers are loyal, and success is the norm. If you’re ready to boost employee engagement, create an unbeatable workplace culture, and lead with impact, tune in and discover how to build a business that people love from the inside out.