1508: Getting Back to the Point of Healthcare With Technology
Point Health is a digital healthcare startup on a mission to make healthcare easy to find, easy to understand, and easier to afford for members of insurance plans and healthcare sharing organizations. The company recently announced the intent to acquire The Karis Group, an Austin-based company with 25 years of experience in healthcare billing negotiation and patient advocacy. Member retention and loyalty are big problems with insurance companies losing an estimated 33% of members each year. Point Health intends to help solve part of this problem through a new technology platform for payors. Matthew Dale joins me on the podcast to discuss the issue of healthcare accessibility in the US; why is transparent pricing so critical? and how technology can solve this problem. I also learn how healthcare billing is such an incredibly complex system in the US but how technology is changing tech change that. Matt shares how technology is helping families navigate thousands of dollars in healthcare bills each year. Matt’s career with healthcare began in 2000 when Karis was in financial constraints and his father asked him to come work (for no pay) as a patient advocate right when Matt was graduating from college. He took on the challenge. After a year, The Karis Group was profitable and he was the second-largest shareholder. From there, Matt worked for Karis for nearly a decade before leaving to found a series of successful startups which he grew to the point of acquisition. His ultimate mission, making accessible and quality healthcare a human right for all, brought him back to The Karis Group in 2017 to take responsibility as Vice President of Strategic Planning. In 2020 he became CEO and oversaw the acquisition of The Karis Group by Point Health. Matt now serves as CEO of Point Health.