3041: The Human Element: SHL's Take on AI in Recruitment

In the latest episode of Tech Talks Daily, I bring you an insightful conversation with Andy Bradshaw, CEO of SHL, the global leader in HR technology and psychometric science.  As AI continues to reshape the workforce in 2024, Andy's expertise couldn't be more timely or relevant. With over 25 years of experience in technology and service businesses, including renowned companies like Hewlett-Packard, Microsoft, and Sophos, Andy brings a unique perspective to the table. His passion for leveraging human insights to enhance business and individual performance shines through in this engaging discussion. The episode kicks off with Andy explaining SHL's remarkable transformation into a talent intelligence powerhouse. He reveals how the company now leverages an astounding 45 billion data points across 150 countries to provide unparalleled workforce insights. As the conversation unfolds, Andy delves into the critical importance of early career recruitment in today's global talent shortage. He offers valuable strategies for tackling this challenge, emphasizing the need for organizations to recognize recruitment as a two-way process and focus on potential and motivation rather than just specific job skills. One of the most fascinating segments of the interview explores the power of internal mobility in solving critical talent problems. Andy shares eye-opening statistics on the increased filling of internal roles post-pandemic and discusses the numerous benefits this approach brings to both employers and employees. The discussion then shifts to a fresh perspective on hiring tech talent, with Andy advocating for looking beyond skills to focus on durable "soft" or "human" skills. He introduces SHL's identification of 11 key human skills for early career success, explaining how this approach allows for future job flexibility and can help reduce salary inflation for niche skills. Andy talks about how organizations are moving from talk to action, setting concrete targets, and using independent data sources to reduce bias in hiring and talent management processes. The conversation concludes with an exploration of AI's role in recruitment. Andy outlines how SHL integrates AI into assessment products, candidate experience, and big data interpretation while emphasizing the importance of transparent and ethical AI use.

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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses. Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn't just about buzzwords. We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make. Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn't, and how businesses can maximize their investments. Whether you're a business leader, IT professional, or simply curious about technology's role in our lives, you'll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas. New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.