You need Empathy to thrive in IT Helpdesk w/ KevTech IT Support

Send us a Text Message.In this episode of The TechTual Talk, we are joined by the one and only KevTechDo you know some of the most technical people you know got their tech career start in helpdeskMany people knock on helpdesk because they believe its "entry-level" or "beneath" them but I'm here to tell you that its a vital part of every company's infrastructure whether they have an internal helpdesk or they outsource it.In this episode of The TechTual Talk, we are joined by the one and only K... Support this podcast at — https://redcircle.com/the-techtual-talk/donations

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Introducing The Techtual Talk - the ultimate podcast for exploring the exciting world of technology and promoting diversity in the industry! Join us as we delve into the many avenues available in tech, including non-technical roles, and shine a spotlight on the representation of African Americans and other people of color in this space. We believe that every child, regardless of their background, should have the opportunity to discover and pursue a fulfilling career in technology. With The Techtual Talk, we aim to bridge the gap and provide the inspiration and resources needed to succeed.