#46 - Howard Tiersky
New Yorker, Howard Tiersky joins Tony on the virtual sofa today. Howard has worked with leaders at dozens of the world's largest brands to help them navigate digital transformation — to re-invent their customer journeys to earn the love of today's "Digital Customers." After 20+ years doing this type of work , he has released a best selling book - WINNING DIGITAL CUSTOMERS which provides a blueprint for how any company can methodically remake itself to win in a digital era. In it he reveals the methods he has developed to get alignment at large organisations around transformation and then to implement it successfully. Here is a link to the Book on Amazon Submit your questions If you would like to clarify anything with either Tony or Howard make a comment below or drop Tony an email. We will respond. About Tony Lockwood After a 25 year career delivering change and transformation, Tony launched The Transformation Leaders Hub (#TLH) in 2020. #TLH's core focus is to help members to standout from the crowd, build their network with their peers and open up new career opportunities. Tony can be contacted by email at tl@thompsonwrightpartners.com About Howard After 15 years leading digital practices at 2 of the world's largest consulting firms, Howard decided to start his own firm, initially with 1 client and 0 employees. He has grown the company to over 75 amazing people working with large brands like Verizon, NBC, Avis, A&E, Mattel, AAA, & Airbus and won many awards but more importantly have driven massive and measurable value through helping transform their client's customer experiences. His Linkedin profile is here About #TLH The Transformation Leaders Hub - a truly global peer to peer network for change and transformation professionals. Check it out here. w: www.thetransformationleadershub.com w: www.thompsonwrightpartners.com