Conversational AI for the Intelligent Workplace with Gillian McCann - TWiML Talk #167

In this episode I'm joined by Gillian McCann, Head of Cloud Engineering and AI at Workgrid Software. In our conversation, which focuses on Workgrid’s use of cloud-based AI services, Gillian details some of the underlying systems that make Workgrid tick, their engineering pipeline & how they build high quality systems that incorporate external APIs and her view on factors that contribute to misunderstandings and impatience on the part of users of AI-based products.

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Machine learning and artificial intelligence are dramatically changing the way businesses operate and people live. The TWIML AI Podcast brings the top minds and ideas from the world of ML and AI to a broad and influential community of ML/AI researchers, data scientists, engineers and tech-savvy business and IT leaders. Hosted by Sam Charrington, a sought after industry analyst, speaker, commentator and thought leader. Technologies covered include machine learning, artificial intelligence, deep learning, natural language processing, neural networks, analytics, computer science, data science and more.