346 - Help! My Practice Manager is Not Medically Trained

Veterinary clinics are evolving and so are the people leading them. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Maria Pirita take on a deceptively simple mailbag question: “Non-medically trained practice manager?” It sparks a deep dive into one of the profession’s biggest shifts, the rise of the non-medical practice manager and the new dynamics of clinic leadership. From breaking down the growing divide between medicine and operations to offering hard-won insights from Maria’s own journey as a manager without a medical background, this episode explores how veterinary teams can rethink leadership for the better. Let's get into this episode!Don’t Navigate Vet Med AloneRunning a practice or leading a team shouldn’t feel isolating. The Uncharted Veterinary Community brings together forward-thinking veterinary professionals for real talk, expert learning, and endless support. From live events to practical training, this is your space to grow and connect. Dive in here: learn.unchartedvet.com (https://learn.unchartedvet.com/bundles/uncharted-veterinary-community)Join us for the Team Leads SummitThe Uncharted Team Leads Summit (https://learn.unchartedvet.com/order?ct=81720047-56c2-4f64-840d-dde0459f1cd3)is a one-day virtual event designed to empower veterinary team leads with the skills and confidence they need to succeed. Through interactive workshops and real-time collaboration with peers, your leads will gain practical tools they can use immediately to support your team and strengthen your practice. Whether they oversee the front desk, the tech team, or daily operations, this summit will help them grow as leaders and drive your practice forward.Upcoming events: unchartedvet.com/upcoming-events/ (https://unchartedvet.com/upcoming-events/)All Links: https://linktr.ee/UnchartedVet (https://linktr.ee/UnchartedVet)Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag (http://unchartedvet.com/mailbag)

Om Podcasten

The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!