Alexandre Guimond, Co-CEO of Altitude Sports and Steffen Schenk, President / COO at mīhī cannabis talk about their relentless focus on customer experience as the winning formula for modern retail

On this episode I travel to Montreal to meet Alexandre Guimond, Co-CEO of Altitude Sports a now pure-play eCommerce retailer focussed on curating high-quality, durable goods for outdoor adventures and urban pursuits. We talk about their growth strategy in the “before time”, adjusting to the rapid demand in their business and their launch of same-day delivery in Montreal and coming soon in Toronto. Next from Toronto Steffen Schenk, President / COO at mīhī cannabis returns to the podcast in his new role and talks about the journey to opening their first store in Ontario and their winning focus on customer experience.

Om Podcasten

The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2023 M.E. LeBlanc & Company Inc. All Rights Reserved.