Bonus episode: Sue Vardon AO - inaugural CE of Centrelink (1997-2004)
In this special holiday bonus, inaugural CE of Centrelink Sue Vardon AO joins Danielle and Caroline to talk through her submission to the Robodebt Royal Commission. Her submission outlines the changes in Centrelink that made Robodebt possible - as well as the things that have stayed the same.She also takes us through her career, from being the only social worker in Wagga Wagga through to leading the establishment of Centrelink.Along the way, she covers the difference between being a 'customer...