Born to Thrive - with Jim Donald

Our host and CMO, Johanna Fagerstedt chats with our new best friend Jim Donald, former CEO of Starbucks, Extended Stay America, and Albertsons. Jim  shares some key leadership components from his amazing journey and personal playbook that led him to legendary success.  A few of Jim's playbook tips: - Have a story. - Don't ever be bigger than the frontline. - Be "bilingual". - Speak to the heart. - Encourage risk-taking. - Be curious. "Jim is the most inspiring person I've ever met", said Johanna after this interview. Follow us and check out all the WFM shows as webinars here.

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What’s the secret to helping your frontline workers thrive as well as your business? How can you best incorporate new technologies? Explore the world of workforce management with Quniyx’s Jack Pidgeon. We delve deep into topics like these and everything else WFM. Whether you’re a seasoned pro or just getting started with workforce management - tune in once a month for expert insights from us and our guests from around the globe.