Operating The Highest Hotel Bar In Western Europe || Inside The Drinks Business ||
As a bar operating at a fine dining establishment, there are certain standards of service expected of them. It is a bar manager's responsibility to make sure that the bar operations run smoothly while adhering to the standards of quality and service followed by the restaurant. A skilled bar manager contributes significantly to the success of the establishment by managing customers well, solving issues, managing the on-floor staff, and even making sales. Join Sid Patel, CEO Beverage Trade Network, as he chats with Luca Rapetti, bar manager of the Gong Bar, Shangri-la, for an insightful conversation where Luca deep dives into a wide range of topics, from managing the staff to increasing the profitability of the GŎNG Bar, Shangri-La The Shard.