What Do I do With This email?
What do I do with this email? That’s what we’ll be looking at in this week’s episode. You can subscribe to this podcast on: Podbean | Apple Podcasts | Stitcher | Spotify | TUNEIN Links: Email Me | Twitter | Facebook | Website | Linkedin Email Mastery Course The Time Blocking Course The Working With… Weekly Newsletter The Time And Life Mastery Course The FREE Beginners Guide To Building Your Own COD System Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes The Working With… Podcast Previous episodes page Episode 235 | Script Hello and welcome to episode 235 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show. Email. Possibly the most revolutionary new form of communication in the business world over the last thirty years. It’s transformed the way businesses communicate with each other and speeded up aspects of our work that in the past took days if not weeks to do before its advent. However, as with all great new things, it can be abused and email has likely been one of the most abused innovations. Now, things that could have waited until the next meeting, are often quickly written down in an email and sent to the other side of the world, with an expectation of an almost instant reply. And that is where many of the issues with email rest. But, another problem for us today is where do you put important emails that do not need a reply, but do need to be kept for informational purposes or just in case? That is what we will be exploring this week. And so, without further ado, let me hand you over to the Mystery Podcast Voice for this week’s question. This week’s question comes from Anna. Anna asks, hi Carl, I get hundreds of emails each day, many of which do not need a reply, I just need to keep them, and I struggle to know where to put them. I don’t trust sending them to the archive, so I have a huge list of folders that are now overwhelming me. Do you have any tips or tricks to better manage email? Great question, Anna, thank you for sending it in. The key to getting on top of email is to understand the basics of what you need. Let me explain: The inbox is for collecting email. It is where all the messages that are sent to your address will come in. It’s the collection point. The archive is for emails that you’ve either dealt with or want to keep for future reference and then there’s the trash for emails you no longer need to keep. Now, on their own, those folders could work in a system. But I feel there’s one folder that bridges the gap between the inbox and the archive and that is a folder for emails you need to take action on. I call this folder the “Action This Day” folder. Any email that requires action from me, will go into that folder. That could be emails I need to reply to, emails I want to read such as newsletters or reference emails with information I want to transfer to a project note. Over the years, I’ve seen some pretty elaborate structures in email with long lists of project folders or folders for bosses and colleagues emails. These are still the most common ways for people to organise their email. It can work—up to a point. It stops working once the folder list becomes so long it takes forever to find a folder to save a mail message. And there lies the “secret” to better managing email—speed. As with most things related to productivity, the less time you spend organising your tools and stuff, the more time you can spend doing the work. All these folders you created, Anna, work if the volume of email you receive is low—less than twenty to thirty mails per day—when you receive over 100 emails a day, this system is going to break. It will slow you down so you spend far too much time organising it instead of dealing with it. A question I would ask you, is why do you not trust archive? The archive is a great place to