Episode 66: Experience Design Conversation With Chantel Botha

In this special edition of The World of UX, Darren holds a conversation with his special guest Chantel Botha, Managing Director at Brand Love world class CX practitioner, and a new member of the CX of M Radio Network. Chantel discusses such things as the goals for her new podcast, defines CX, talks about the challenges in CX today, strategies for achieving stakeholder buy for CX initiatives, and shares her favorite CX-related stories. Tune in today to share in this enlightening and inspiring discussion. #ux#cx#brandlove#experiencedesign#uxcx#podcasts#cxofmradio#cxofm#realcxtalk#realuxtalk#worldofux

Om Podcasten

The World of UX podcast, hosted by UX and experience design veteran, educator, and conference speaker, Darren Hood, is dedicated to presenting topics covering and addressing all things UX. We'll cover every UX-related method, discipline trend, career advancement and challenges, education recommendations, UX maturity levels, and maturity level management, and much much more. If you'd like to stay informed about UX, The World of UX is for you!