Webex Powers Contact Center with AI Designed for Business Optimization
In this episode of our AnalystANGLE series, Shelly Kramer, managing director and principal analyst at theCUBE Research is joined by Zeus Kerravala, principal analyst at ZK Research, and member of our CUBE Collective community of analysts and industry thought leaders. Check out theCUBE for the latest in enterprise tech https://siliconangle.com/category/cube-event-coverage/ Their conversation today follows Cisco's January Analyst Update and unpacks the Webex Contact Center offering, a cloud-b...