S1 Ep1: Think Omnichannel Episode 1 | Psychology, Insights & emotional connections | Kate Nightingale & Cathy McCabe

Graham Johnston introduces the first Think Omnichannel podcast and is joined by 2 special guests: Kate Nightingale from Style Psychology and Cathy McCabe from Proximity Insight. We delve into their careers and experiences alongside learning about how their businesses are helping brands to become more 'human' while delivering Omnichannel transformation. We also get a fascinating crash course on human behaviour and psychology alongside some top tips from on what brands can do straight away to take action when it comes to transformation. Want to get in touch with our guests? See below: Cathy: https://www.proximityinsight.com/ | cathy@proximityinsight.com  Kate: https://stylepsychology.co.uk/ | kate@stylepsychology.co.uk (For the 'Your Chief Behavioural Officer' promotion, please quote 'Think YCBO'  If you would like to get in touch with the host, please contact graham@thinkomnichannel.com  

Om Podcasten

This podcast sets out to de-mystify the world of Omnichannel and provide inspiration for leaders and businesses about how to deliver Omnichannel transformation . In each episode, the host, Graham Johnston, will be joined by thought leaders from across a range of industries and explore how customer-centric Omnichannel transformation is essential for all industries. The team will also 'unbox' an innovative Omnichannel product or service by interviewing the founder or representative live on the episode.