EP 028: Good Customer Service vs. Bad - a How To

We’ve all had bad customer service experiences (I had a doozy last week which was actually the inspiration for today’s podcast), and I believe most of us strive to give really GOOD customer service… but when it comes down to it, what does that mean? Giving your work away? Freaking out if you haven’t heard back from a client that they’re thrilled? Letting pushy clients walk all over you? No, no, and heeeelllll no. Today I’m teaching how the best defense against a problem is a good offense, an...

Om Podcasten

You love photography, but running a business? That's a different story. If you've ever thrown up your hands trying to figure it out yourself and said "This CAN'T be that hard!!!" you've come to the right place. Host Annemie Tonken's secret superpower is cutting through the confusion to give you actionable, step-by-step strategies and systems that will help you build a business that reflects your values, serves your needs, and thrills your clients. Tune in to find out why thousands of photographers around the world love Annemie's simple, you-can-do-this approach to everything from pricing to marketing to customer service... and so much more! Whether you're still just dreaming of starting a photography business or have years of experience under your belt, you'll find ideas and inspiration every week to help you run a profitable, sustainable business you love.