Unlearning Ableism: How to Foster Genuine Disability Inclusion with Jamie Shields

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Leave a review (+ help us grow): https://ratethispodcast.com/hcdJoin Gerry Scullion in this engaging episode of 'This is HCD' as he converses with Jamie Shields, co-founder of Disabled by Society, a business dedicated to revolutionising disability inclusion. Jamie, an accessibility consultant, shares insightful strategies on moving beyond mere compliance to create genuinely inclusive environments. Discover the challenges faced by disabled individuals daily, understand why designing for accessibility from the start is crucial, and learn how organisations can be held accountable for their inclusion practices. Filled with personal anecdotes and practical advice, this episode is a must-watch for anyone seeking to create meaningful change in design and business. 💡 Three Key Takeaways: • Why ableism is often invisible—and how to unlearn it • The cost of retrofitting accessibility vs. embedding it from the start • How to evaluate if an organisation is walking the walk—not just ticking boxeshttps://www.linkedin.com/in/shieldsjamie/Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdJoin our Community: https://circle.thisishcd.com/Join-CommunitySponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

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Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.