Building the Foundations for Hospitality Success with Thomas Yionoulis #30
As the hospitality industry continues to find its feet again after a tough two years, there’s a lot of solutions that technology can offer to help them work at their very best - namely OpsAnalitica.Their Founder, Thomas Yionoulis, has an incredibly rich and varied career path taking him from a budding standup comedian to creating Quiznos’ audit software to uphold standards across their 5,000 locations at the time.Katrina Logie talks with Thomas about the potential gains that technology can bring to the sector, how they design UX to cater to busy hospitality staff, and the future prospect of combining staff, robots, sensors and real time data.This episode of Tied Together covers:Tommy’s illustrious path to founding OpsAnaliticaThe ability to break goals into small steps, and how it translates into their platformHow customers are expanding the system’s functionalityBenefits of handling the backend yourself as opposed to cloud services like Azure & AWSTechnology’s role in the operations side of hospitalityLinks and references: https://bit.ly/3jAo8bD