Turn Customer Feedback into Invaluable Data with CEO of UserVoice, Matt Young #33
Product feedback is an indispensable tool for Product Managers, so the power that digital tools are providing to capture that feedback shouldn’t be overlooked.UserVoice is a platform looking to hone in on the customer experience, and their CEO Matt Young is steadfast in his commitment to prioritising and streamlining the feedback capture.Matt joins us on Tied Together to discuss how digital tools help filter and analyse feedback, how to integrate software most effectively, and the connected future of Product Management tools.This episode of Tied Together covers:Breaking down silos and sharing relevant information throughout a businessHow digital tools are enabling more accurate, relevant analysis of customer feedbackKeeping feedback capture tools readily available to solve customer issuesThe future of Product ManagementTackling the core issue of validating the problem you’re solvingLinks and references: https://bit.ly/3jAo8bD