175 | $7,000 Vacuums

Micajah Sturdivant is the third-generation leader of MMI Hospitality Group, a hospitality company managing hotels, restaurants, golf clubs, and more across the Southeast. With roots in the foundational days of Holiday Inn, Micajah champions innovation in the ever-changing lodging industry. Susan and Micajah talk about embracing soft brands, fostering "psychological income," and blending tradition with modern business acumen. What You'll Learn: How Micajah’s grandfather partnered with the Holiday Inn founder to diversify Mississippi’s economy and plant the seeds for MMI’s thriving hospitality empire. Why fostering emotional well-being and trust among employees leads to unparalleled service in hospitality. What the lodging spectrum can include: soft brands, branded residences, and multigenerational hotels. How maintaining close personal connections helps Micajah's family innovate and thrive across generations. What money laundering feels like in real life: a jaw-dropping story involving a Rolls Royce, a shady hotel owner, and some Ozark-style shenanigans. Enjoyed Micajah’s stories and insights? Don’t forget to subscribe, share, and leave a review. Want your burning hospitality questions answered? Call or text the hotline at 850-404-9630 to be featured on a future episode!

Om Podcasten

Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business. Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mavens can use to promote their businesses. Along the way, we answer burning marketing questions submitted on the Emergency Call Button and share the funniest, craziest, just-plain-weirdest stories down at the Loading Dock. Need to press the Emergency Call Button? Or have a story to share at the Loading Dock? Reach us at 850.404.9630 to be featured in a future episode.