Industry run down - 15 April: Haircuts, Travel Extras and Elitist Travel
Samantha Marsh and Ryan Haynes take a look at two trending subjects in rundown #5; reopening experiences, the great push for travel extras in revenue upselling to drive commercial opportunities while improving the customer experience, and what Covid conditions mean for travel pricing - making it more challenging for the average traveller. We share some of our ideas for the road to recovery reopening plans and messages, and preparing travel and hospitality businesses for driving revenue g...