Episode 1: Now What? – How One Hotel Handled Its Closure

Bürgenstock Hotels & Resort Lake Lucerne, set in a breathtaking Swiss lake and mountain landscape, is forced to close by the COVID-19 crisis. Now what? IDeaS’ Klaus Kohlmayr discusses the decisions the destination hotel made and what to expect in...

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For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.