Burger King’s Head of CX On What It Takes to Bring the Best Experience to Quick-Service Restaurant Customers That Goes Beyond the Drive-Through

Angelo Frigo, Head of CX and Digital Product at Burger King, discusses building digital experiences that drive engagement and sales from customers who have not always been targeted. Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Learn more at salesforce.com/commerce.

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Welcome to the #1 podcast for commerce teams, executives, and entrepreneurs. Join host Stephanie Postles as she sits down with commerce leaders on the front lines of digital innovation. With guests from established enterprise companies to D2C start-ups barely out of infancy to everyone in between - you’ll get the inside scoop on what’s Up Next in Commerce. New episodes come out every Tuesday and Thursday. Up Next in Commerce is created by Mission.org.