The Moderators Survival Guide: An interview with Donna Tedesco and Fiona Tranquada
Donna Tedesco and Fiona Tranquada, authors of "The Moderator's Survival Guide" talk to Gerry Gaffney about moderation. They discuss styles like Friendly Face, Down to Business, Inquisitive Mind and By-the-Book, the risks and pitfalls, Gerry's labcoat, and advice to moderators of all levels.