#39: Top-notch Customer Service + Cutting Edge Technology with Maddy Martin, Head of Growth and Education at Smith.ai

How can potential clients know how awesome you are, if you don't pick up the phone? Well, they can't. This week, Melissa and Maddy Martin show how embracing a virtual receptionist can save you time, give you important data, and also get you more clients! Check out our Masterclass: How to Trade Being Busy for Actual Results. Listen to Episode 38 with Ernie Svenson. Get to know Maddy and Smith.ai Check out the 2019 Clio Report. If you are interested in getting started with Smith.ai, you can use the code VELOCITY100 for $100 off your first month. If you mention the code SMITHCOVID19 during signup, you can increase the discount to $140 (value of one month of service for calls and for chats), plus free "white-glove setup" of the 24/7 chatbot. Visit the website, email hello@smith.ai, or call 650-727-6484 for more!

Om Podcasten

The Law Firm Owner Podcast, powered by Velocity Work, is the go-to resource for law firm owners looking to take their business to the next level. Host and founder Melissa Shanahan shares insights and practical advice on how to organize your numbers, grow your team, increase your revenue, and achieve a better work-life balance. Through quarterly strategic planning, accountability, and coaching, Melissa shows listeners how to create sustainable success for both their firms and their personal lives. Tune in each week to join the community of law firm owners who are committed to taking their businesses from where they are now to where they want to be.