Mail Bag: Visual Metrics, Stacked Metrics
How do I use visual metrics in a food processing plant? In an office? What if no one in my area wants to measure anything? How many stacked metrics can I track at a time? Who updates the metric? How do I handle two shifts that want to measure different things, without piling a lot of work on me, the supervisor: day shift wants to track quality—night shift wants to track downtime? This week is a Mail Bag Show at The Visual Workplace where your host and visual expert, Gwendolyn Galsworth, responds to questions and comments you emailed in. The focus is her recent shows on measurement systems and how supervisors can use them to become leaders of improvement. Tune in for your savvy questions—and pretty darn good responses. Remember: If we use your question on air, we send you one of Gwendolyn’s prize-winning books—FREE. Learning about visual metrics is important. Putting them into action is even better. Your questions show that you are ready to take this on. Tune in/call in: 866-472-5790.