Question Everything: BORG Cellular Design
While many improvement leaders produce impressive, lasting results, some pursue their duties as though their minds have been taken over by aliens—or, as Gwendolyn Galsworth (visual workplace expert and your host) says it: by BORG, as in “resistance is futile.” BORG quality, BORG empowerment, and BORG standardization are topics of upcoming shows. Today she looks at “BORG cellular design.” When “5 Days & 4 Nights” arrived in the US from Toyota in 1986, it caused a revolution of speed, invention, and just do it change. In the 1990s, it morphed into the Kaizen Blitz and grabbed our national attention. We never looked back. But we should have. Why? Because since then, far too many companies (innocent and hopeful the Blitz was the new best way) did inadvertent harm to their companies and culture, even as flow distance and time shrank often by 80%? No one told them that Toyota confined the Blitz to its supply chain alone—and for good reason. Tune in today and hear the rest of the story.