A.I. Service Desks - Muddu Sudhakar, Aisera

Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.  Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.Links from the show:AiseraAisera Press ReleasesAisera Case StudiesSponsors:Manning books << 40% off all books code: PODVOICETECH19Conversation Design Institute << 25% off courses: VOICETECH25Rumble Studio << create your free accountFind us here:WebsiteApple PodcastsSpotifyYouTubeDiscordLinkedInXRedditPatreoncarl@voicetechpodcast.com ★ Support this podcast on Patreon ★

Om Podcasten

Explore the cutting-edge of B2B audio content marketing, and discover the latest tools and techniques to grow your business with A.I. generated audio. Learn how to use A.I. powered tools to produce audio content at scale, consistently and cost-effectively, for customers worldwide. The Voice Tech Podcast is hosted by Carl Robinson, an experienced podcast startup founder and podcast producer. Each episode covers practical techniques for audio content production in the A.I. age, and helps you bridge the gap between emerging tech and practical marketing applications. Whether you're a startup seeking a competitive edge or a tech enthusiast eager to explore voice A.I.'s potential, the Voice Tech Podcast is your gateway to audio-driven business success. Tune in for the knowledge and skills needed to thrive in the evolving audio landscape.